Welcome Bonus
100% up to $1,000

Crypto only, no cashout cap

Wagering
35× deposit + bonus
Max Bet
$10
Min Deposit
$20

Contact Shuffle Casino

Need help with Shuffle Casino? Email support@shufflecasino.wtf for assistance with your account, payments, verification, technical issues or responsible gambling requests. Providing clear information in your first message can help the support team understand your question and respond more efficiently.

Shuffle Casino operates under licence number OGL/2024/1337/0628 issued by the Curaçao Gaming Control Board, with all player accounts subject to tiered KYC verification as required by the licensing authority.

Welcome Bonus100% up to $1,000

  1. OperatorNatural Nine B.V.
  2. EstablishedFebruary 2023
  3. Games15,000+ titles
  4. Cryptocurrencies21+ supported

How to get in touch by email

To contact the Shuffle Casino support team, send your question to support@shufflecasino.wtf. Support requests are reviewed as soon as practical and replies are usually provided within 24 hours, although response times can vary depending on the nature and complexity of the enquiry.

You can write to us about matters such as:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment concerns
  • Questions about bonus terms or promotional conditions
  • Website, account or other technical problems
  • Responsible gambling requests, including questions about available account controls

What to include in your message

Please include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or what you were trying to do. Screenshots can also be useful where relevant. Do not include your password or complete payment card details in an email. If your question relates to a transaction, provide enough information for the support team to identify it without sharing sensitive security information.