Cookies Policy

1. About this Cookies Policy

Shuffle Casino uses cookies and related technologies to help provide a reliable online experience. These technologies may support essential website functions, remember selected preferences, help us understand how visitors use the website, protect the website from misuse and, where applicable, assist with relevant communications or advertising. The technologies used can vary depending on the website features available to you and the choices you make.

A cookie is a small text file that a website may place on your computer, mobile phone, tablet or other device. When you return to the website, your browser can send the cookie back to the website. This can allow the website to recognise the device, maintain a session or remember information from an earlier visit. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period.

Similar technologies can perform functions comparable to cookies. These may include pixels, tags, software development kits, local storage and other browser or device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a distinction is necessary.

This policy is written for visitors and players in Australia. It is intended to provide general information about our approach to cookies. The exact cookies or technologies active on the website may change as website functions, security requirements, service providers and legal obligations change.

Cookies may be temporary or persistent. Temporary cookies, sometimes called session cookies, generally expire when you close your browser. Persistent cookies remain on your device for a period set by the website or the relevant provider, unless you delete them earlier. The length of time a cookie remains available depends on its purpose and technical settings.

2. How cookies may be used

Cookies may be used for different purposes. Some are necessary for the website to work, while others help us improve the website or understand how it is used. The following categories describe the main purposes for which cookies may be used.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help maintain a secure session, remember information needed while you move between pages, support account or login functions, enable security controls, detect unusual activity and route website requests. Without these cookies, some parts of the website may not function correctly or may be unavailable.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, display settings, region or other interface preferences. Functionality cookies may support features that improve your experience during a visit. These cookies can reduce the need to repeat the same selections each time you use the website, although they do not necessarily identify you directly.

Analytics and performance cookies

Analytics cookies may help us understand how visitors interact with the website. For example, they may provide information about the pages visited, the time spent on a page, the way visitors navigate through the website, technical errors and the general performance of website features. We may use this information to identify improvements, test changes and monitor the quality and reliability of the service.

Security, fraud prevention and compliance technologies

Cookies and similar technologies may assist with security and responsible operation of the website. They may help identify automated activity, protect accounts, prevent unauthorised access, investigate suspected fraud, support transaction security and meet applicable legal or operational requirements. These technologies may also help us apply controls designed to protect players and the website.

Advertising and marketing cookies

Where applicable, advertising or marketing technologies may help measure campaigns, limit repeated advertisements or show information that is more relevant to a visitor's interests. These technologies may be provided by third parties acting on our behalf or operating independently. We will use such technologies in accordance with applicable requirements and any choices available through the website or your browser.

• Cookies may help keep a website session active and secure.
• Cookies may remember preferences and improve ease of use.
• Analytics technologies may provide aggregated information about website performance.
• Security technologies may help detect misuse, fraud or unauthorised activity.
• Marketing technologies, where used, may help measure communications and advertising.

The use of a particular cookie category does not necessarily mean that every cookie in that category is active for every visitor. The technologies shown to you may depend on the pages you visit, the functions you use, your device, your location and the preferences you select.

3. First-party and third-party technologies

Some cookies are placed directly by Shuffle Casino and are referred to as first-party cookies. Other cookies may be placed by service providers or other third parties that support website functions, analytics, security, payment processing, communications or advertising. These are referred to as third-party cookies.

Third-party providers may process information collected through their technologies under their own privacy notices or contractual arrangements. Their services may change, and a provider may use different technologies over time. Where appropriate, we seek to use providers that handle information in a manner consistent with applicable privacy and security requirements.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, general location inferred from technical information, pages viewed, links followed, session information and interactions with website features. Depending on the technology and the way it is used, this information may be capable of being associated with an account or other information held by us. We aim to collect and use information for legitimate website, security, service and compliance purposes.

Cookies do not normally contain information such as your account password. You should still take care when using any online service, keep your account details confidential and sign out of shared or public devices. If you believe that your account or device has been accessed without authorisation, use the available account security options and take appropriate steps to protect your information.

Cookies and similar technologies may also be used in connection with responsible gambling and legal controls. For example, they may support the operation of account settings, access controls, age or identity processes, location checks where required, exclusion settings or other safeguards. The specific controls that apply may depend on the service you use, the information available and applicable Australian requirements.

Information generated by cookies may be combined with information collected when you use the website or interact with an account. The way this information is handled is explained in the Privacy Policy. You should review that policy for broader information about collection, use, disclosure, storage, security and access rights.

4. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool may allow you to accept, reject or adjust certain categories of non-essential cookies. Your choices may be stored in a cookie or similar technology so that the website can remember them. If you clear your browser data or use a different device or browser, you may need to set your preferences again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies and receive an alert before a cookie is saved. Browser settings differ, so you should check the help or support information for your particular browser and device.

1. Open your browser or device privacy settings.
2. Review the available cookie, tracking or site-data controls.
3. Choose whether to allow, block or delete cookies.
4. Close and reopen the browser if required for a setting to take effect.
5. Review the settings again when using a different browser or device.

Blocking or deleting cookies may affect the availability or performance of some website functions. Strictly necessary cookies may be required for login, security, navigation, account features or other essential services. If you disable these cookies, parts of the website may not work as intended, and you may be asked to repeat selections or sign in again.

Some third-party providers may offer their own tools for managing analytics or advertising preferences. Using a third-party tool does not necessarily prevent all cookies, and it may apply only to the browser or device where the choice is made. We cannot guarantee that every browser setting or third-party preference tool will operate in the same way.

If you use private browsing, clear cookies regularly or change your device settings, the website may not be able to remember your preferences. You may also see cookie notices more often or need to complete certain security and account steps again. These effects are generally caused by the settings of your browser or device.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this policy periodically to understand the current approach to cookies.

If you have questions about this policy, privacy or the handling of information, please use the available contact or support channel provided on the Shuffle Casino website. Do not include unnecessary sensitive information in a message. For account security, responsible gambling or urgent account concerns, use the relevant support options made available through the website.